Refund Policy
1. Overview
At Alankrat Foundation customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This refund policy outlines the process for returning items and requesting refunds.
2. Returns
Eligibility: Items must be returned within 7 days of receipt to be eligible for a refund.
Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items: Certain types of goods are exempt from being returned. These include perishable goods, gift cards, downloadable software products, and health/personal care items.
3. Refunds
Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Partial Refunds: In certain situations, only partial refunds are granted (e.g., items with obvious signs of use, damaged packaging, etc.).
4. Late or Missing Refunds
If you haven’t received a refund yet: First, check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund: Please contact us at 8318802529
5. Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at
8318802529
7. Shipping
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund: The cost of return shipping will be deducted from your refund (if applicable).
